At MIXDRESSY, we strive to provide an efficient and reliable shipping experience for our customers worldwide. Below are the details of our shipping terms and conditions.
1. SHIPPING FEES & COST
We are pleased to offer Free Shipping on standard orders to most destinations globally. Any applicable shipping fees for specific regions, express shipping methods, or special order types will be calculated automatically and displayed clearly at checkout before you complete your purchase.
2. PROCESSING TIME
All orders are processed and prepared for shipment within 1 to 3 business days (excluding weekends and holidays) after your payment is confirmed. You will receive a notification email with tracking information as soon as your order leaves our warehouse.
3. DELIVERY TIME
Once your order has been handed over to the courier, the estimated shipping time is 10 to 15 business days.
Please note that delivery timelines are estimates and may vary slightly due to local customs clearance processes, extreme weather, or regional courier delays.
4. TRACKING YOUR ORDER
Every shipment includes an end-to-end tracking number. A shipping confirmation email containing your specific tracking link will be sent to you automatically within 24 hours of your package being dispatched. You can track your package directly through the link provided or by logging into your account on mixdressy.com.
5. TAXES AND CUSTOMS DUTIES
For most standard destinations, unexpected import duties are rarely applied. However, customers are responsible for any local customs duties, taxes, or import fees imposed by their destination country’s regulations upon arrival.
6. WRONG ADDRESS DISCLAIMER
It is the buyer’s responsibility to ensure that the shipping address entered at checkout is correct. We cannot be held responsible for orders shipped to an incorrect address provided by the customer. If you notice a mistake in your shipping details, please contact us immediately at [email protected] before your order is processed.
7. CONTACT INFORMATION
For any questions regarding your shipment, delivery updates, or tracking status, please reach out to our customer service team:
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- Company:RUIXIANG INTELLIGENT DRIVING CO., LIMITED
- Email:[email protected]
- Address: RM H 11,1/F,KAISER ESTATE PHASE 2, NO.51 MAN YUE ST,HUNG HOM,HONG KONG
- Phone: +852 81440839
