Delivery time
- For products currently in stock, please note that the warehouse may require 1-3 days for processing. Delivery is estimated to take 15 to 20 days after your order has been shipped.
- If you are interested in pre ordering products, please refer to the estimated dates provided on the product description page.
- In addition, we recommend that you do not choose express delivery for pre ordered products.
Tariff
- Please note that no customs duties or taxes are required upon delivery of the goods.
- According to local customs policies, all import (customs) duties and/or taxes must be settled by the customer.
- Please note that orders shipped via express delivery are more likely to incur taxes and fees.
Limit
- Our carrier cannot guarantee safe delivery to certain addresses, so please provide your address and specific details such as street/building number, accurate name, phone number, email, etc.
- According to the local postal delivery situation, you may need to collect your package from the local post office. Thank you for your patience and understanding.
Delivery failure situation
- We are not responsible for any delivery failure caused by customer negligence, including but not limited to providing incorrect delivery information such as order address/contact phone number/recipient name. In this case, we are unable to refund your order.
- If you find that your order information is incorrect, please approve it as soon as possible before shipping [email protected] Contact us and provide your order number and correct information.
Additional Information
- Due to unforeseeable delays or minor delays in providing tracking details by certain carriers during transportation, we appreciate your patience and understanding. Ensuring that your order is delivered as soon as possible is our top priority.
- During the peak shopping season, unexpected delays may occur during transportation. Thank you for your understanding.